Piano Tuning and Repair Reviews

Customer Testimonials

Real People - Real Feedback

Service was excellent.....the piano sounds wonderful!!! I would/will recommend him to EVERYONE!!!!!

Linda M. Feb 23, 2017 - York, PA

Extremely talented and professional

"Chris was great! Our piano sounds great and he was very professional. I've recommended him to several others."

Matt V. Feb 15, 2017 - Westminster, MD

Highly Recommended Piano Technician

"Chris always does an excellent job tuning our piano. He also installed a humidity/temperature control system during his last visit, and he goes above and beyond to make sure all of our questions are answered."

Katie B. Feb 9, 2017 - Alexandria, VA

Great proficient Service!

Wonderful tuner. Knowledgeable and a great price. Will be using him for all future tunings! Puppy friendly too!

Kristen C. Feb 7, 2017 - Baltimore, MD

Fells Point Corner Theater

The best!

"Chris is a genuinely kind, trustworthy and knowledgeable guy! I will continue to use him for my piano needs (tuning/repair, expertise, etc.) The pricing for his services is MORE than reasonable. I feel completely comfortable with him tuning away in my living room. And his website is extremely user-friendly for scheduling and browsing. I can't say enough nice things! Thanks a million. :)"

Laine B. Jan 27, 2017 - York, PA

"Chris was so knowledgeable about our piano and really nice to have in our home.  Our Lesage needed help after years of not being tuned.  We now feel we have our piano back and that we have found a really skilled piano tuner in Chris."

Marthe V. Feb 7, 2017 - Baltimore, MD

Top-Notch service and price

"Fantastic service on our antique piano and equally excellent pricing. A definite keeper!"

Maria S. Feb 5, 2017 - Alexandria, Va

Highly recommended

"Chris was entirely professional and our very old, neglected piano now sounds amazing. We've very happy with his service and would recommend him highly to anyone looking for a great piano tuner."

Annamaria P. Feb 2, 2017 - Gaithersburg, Md

Highly Recommended

"I highly recommend Chris Smith, Piano Tuner. He arrived early and worked straight through the appointment without pause. He offered valuable advice on the care/maintenance of my piano. Very knowledgeable, courteous, tenacious. Clearly a 5 star operation."

Sandra T Jan 30, 2017 - Camp Hill, Pa

One very pleased customer!

"Chris was very thorough in not only tuning my piano but also working toward getting my broken music desk replaced. I really appreciate his great customer service and friendly personality. I highly recommend his services!"

Karen S. Jan 28, 2017 - York, PA

For years I dreamed of owning a black polished Kawai piano because of its excellent design and wonderful mellow tone. When visiting friends or churches that had a Kawai I would ask to play it!  At home i had a rebuilt Brambach baby grand from the 1930’s which was serviceable but hardly what I really wanted.

                However, after I retired my goal was to get a piano that I really loved to play. Unfortunately, I had no one to advise me on whether to buy a used Kawai or just have my Brambach rebuilt again. I called Chris Smith to just come and look at it and advise me. That he did but so much more. He worked tirelessly to find the Kawai I had always wanted…find it, adjust it and make it the piano I had always wanted within my budget.

                A beautiful black polished Kawai now fills my living room with beautiful music….a dream come true, thanks

Cathy G. Jan 26, 2017 - York, PA

Great Job!

Chris was very professional and courteous.  Did the work well.  I would highly recommend!!

Sandra N. Jan 24, 2017 - Rockville, Md

Just got my Bush & Lane piano tuned by Chris, he did a wonderful job on it. Before it sounded evil, now it sounds just beautiful. He was quick and informed me of what he was doing while he was doing it (before I left to let him do his thing) Really good piano tuning experience, i'm definitely calling him back for the next tuning/repair and you should too! Thanks Chris

Collin T. Jan 15, 2017 - Baltimore, Md

Fantastic piano service!

"Chris was fantastic! I have an older piano that needed quite a bit of work. He was very responsive to my inquiry, the price was extremely reasonable, and his service was wonderful! The piano sounds great! I spend an hour plunking around on it right after he finished. I recommended him to my parents and will definitely be using his services again in the future!"

Summer P. Jan 10, 2017 - Sterling, Va

Excellent and timely service

"Chris did a very thorough job. He explained what he did and the piano sounds great. He is very courteous and a true professional."

John M. Dec 16, 2016 - Arnold, Md

Excellent Piano Technician

"This was my first time having Chris tune my piano. Chris is an excellent technician. He is very methodical in his work and extremely personal. You can tell this is his life's passion. I will continue to use him to tune my little old spinet."

Wayne T. Dec 13, 2016 - Owings Mills, Md

Super Piano Tuner / Technician

"Mr. Smith communicated well via text as I requested. He was on time, and ready to work. He listened to my hopes about my piano, assessed what he could do. He FIXED everything. I appreciated his easy going professional personality."

Clara C. Dec 8, 2016 - University Park, Md

Chris Smith was excellent

"Chris was prompt, professional and skilled. We will definitely ask him to return next year"

John J. Dec 7, 2016 - Washington DC

Very Happy

"Chris did a wonderful job with our piano. I would recommend him to anyone

Tom P. Nov 21, 2016 - Womelsdorf, PA

Very nice and knowledgeable

"Chris was very nice and very knowledgeable of old pianos. I will definitely use his services in the future."

Richard E. Nov 11, 2016 - Leesburg, VA

Very Happy Customer.

"Chris was on time, friendly and asked about the piano. I told him the history of tuning (or actually non-tuning for the past 25 years), and how many times it was moved. Then he was happy to get right to work. In no time my piano was sounding happy again....!!! Going to keep his number handy for annual tunings....Very Happy Customer."

Peter C. Nov 6, 2016 - Beltsville, MD

A true and professional craftsman, Mr. Smith is a true craftsman with an excellent knowledge of a piano and its components. It was a pleasure to have Mr. Smith in our home.

Mrs Q. Oct 27, 2016 - Washington DC

The entire process was smooth and painless. Chris was prompt in responding to messages, prompt, polite, and clearly knew his way around the piano I needed tuned, which hadn't been given attention in at least a quarter century. He vacuumed the dust (bunnies), brushed the felt hammers, cleaned in between the keys, and made sure (i.e., double/triple checked) that all tunings were spot-on...in less than two hours at my house. I would definitely recommend Chris and will not hesitate to call on him again in the future. Great work

Russell D. Oct 24, 2016 - Washington DC

Great Piano Tuning & Repair, Very easy to schedule and get hold of. The work is top notch and Chris takes great pride in what he does. I would recommend him to anyone looking to get their piano tuned or repaired.

Chris V. Oct 20, 2016 - Westminster, Md

Great Professional and Prompt Piano Tuner, I had a wonderful experience with Chris Smith, Piano Tuner. This was my first time using Thumbtack and it was super easy. He gave me a quote very quickly and all the correspondence was very quick. He arrived early and thoroughly explained to me the current state of my piano. It is an old piano, but Chris was able to get it back in tune in no time! I would highly recommend Chris to any one and plan to use him again for my next tuning. You can't go wrong with quick, friendly, and professional service. No need to call around, Chris is who you need.

Shanel C. Oct 17, 2016 - Lanham, Md

Quick, easy, thorough, and affordable. Can't ask for any more than that!

Hilary W. Oct 15, 2016 - Alexandria, Va

Chris has my vote for best piano tuner/technician!  I highly recommend Chris! Not only did he do a wonderful job tuning our piano, he is a genuinely nice person. You can tell he cares about what he does. He responded quickly, arrived on time, and was very knowledgeable about all aspects of our piano, the tuning, and even how to repair a nick in the bench! We had recently bought our 1973 upright console piano from a Facebook garage sale site and it had not been tuned for many years. Chris was able to get it up to par in time for my daughter's voice lesson and tell us so much more about the piano we had bought. Fortunately both the piano and hiring Chris to tune it were wise choices!

Amanda W. Oct 13, 2016 - Round Hill, Va

Great Piano Tuning Service
Chris was timely and very knowledgeable about the piano. He was thorough and answered all of our questions. Chris was also very conscious of the time and clarified his assessment of our piano's condition. I would recommend him highly to anyone needing their piano tuned!

Joan E. Oct 9, 2016 - Mechanicsburg, PA

Great sound, good price, very prompt and courteous, scheduling was super easy.  Everything you could want.

Will B. Oct 7, 2016 - East Riverdale, Md

What a beautiful job!  It sounds like new now.  We like it a lot and will use it more.  Thanks so much for the job well done.  It was so pleasant to have you here working on the piano and I learned great deal about piano.  We look forward to seeing you again.


Y.T. Oct 2, 2016 - Reston, Va

A Great Piano Tuner, Chris Smith was courteous, on time and a true professional. Before buying our piano, Chris answered a few questions we had about the piece. Amazingly, he knew much about the make, year and where the previous owner likely purchased it! He also helped us come up with a good asking price. We are very thankful for Chris' keen knowledge about pianos and his willingness to share what he knows. We couldn't be happier. We now have exactly the instrument we wanted and a great piano tuner too!

Leslie N. Oct 1, 2016 - Vienna, VA

Excellent service, Chris was incredibly responsive, and professional. I would highly recommend him to others. The piano sounds great, and he fixed several issues with our keys as well.

Carrie D. Oct 1, 2016 University Park, MD

Highly recommend, Chris tuned my piano after it had sat idle for years. I am very pleased with the results

Karen F. Sep 24, 2016 Fulton, MD

Christopher Smith is very professional and knowledgeable. He was prompt and friendly when he came to tune out piano. We highly recommend him.

Jennifer D. Sep 22, 2016 Washington, DC

Chris was super friendly to deal with and that is very important to me when you are inviting a contractor into your home! Chris was very thorough tuning my recently purchased 1965 Baldwin Spinet which hadn't been tuned in over 10 years. He was also a font of helpful information. I will definitely keep using Chris to maintain my piano.

Sarah S. Sep 18, 2016 Great Falls, VA

Chris was very pleasant, professional and provided me updates on what he was doing. He is very knowledgeable on the various types of pianos. I highly recommend him.

Michele M. Sep 10, 2016 Severn, MD

I had purchased a new microphone and was hoping to do some recording over the weekend. I put in a request on Thumbtack and Chris responded within about 10 minutes. He happened to be in DC and travelled out to my place in the middle of nowhere in Upper Marlboro on the spot after he finished up his last job. He did a great job double tuning my 76 Yamaha U3 (it was significantly out of tune). He explained the entire process to me, spent some extra time going over some mechanical noise on a couple of keys and evaluated the overall condition - I was slightly worried because it is a 40 year old piano I had purchased on Craigslist. The piano now sounds fantastic, both live and on 'tape', totally exceeds what I thought was possible. My experience with Chris and his services was the best and I hope to have him tuning and maintaining my piano for years to come.

Chuck D. Sep 4, 2016 Upper Marlboro

Chris is fantastic! He was professional and prompt. He spent time explaining what he was going to do and gave us alot of information on pianos and piano tuning. I would highly recommend him and we will definitely be calling him next year!

Jeff V. Sep 2, 2016 Severna Park, MD

Chris did a wonderful job tuning a piano that has been neglected for more than a few years. He is personable, price was fair and I will definitely have him back for the next tuning.

Diane H. Aug 29, 2016 West Grove, PA

Chris did a wonderful job, and he was kind, professional and knowledgeable about our very old piano. I honestly would not go with another tuner!

Veronica P. Aug 22, 2016 Alexandria, VA

Chris is fantastic. He is easy to work with, very professional, and kind. I was beyond pleased with his services. His prices are fair and he spent quality time to make sure that my older piano was repaired properly and tuned. He didn't rush and is so patient and passionate about his work. My piano plays beautifully now, thanks to Chris. I highly recommend him.

Talhia T. Aug 1, 2016 Washington DC

Chris totally rocked--piano sounds beautiful, super friendly guy, flexible with scheduling. Can't recommend him highly enough.

Lars D. July 31, 2016 Washington DC

Chris was awesome! Great while communicating the best time to have the piano tuned. While at my house it was very obvious he had great knowledge regarding pianos, humidity levels, temperature, etc. The piano sounds perfect! Thank you very much!

Philip G. July 25, 2016 Edgewater, MD

Excellent!!! Chris stayed in communication with me throughout the process. He arrived in a timely manner. He has a very warm and friendly demeanor that puts you at ease immediately. The tuning and maintenance of our piano was done very well and with great attention to detail. I would highly recommend Chris for whatever you might need done on your piano.

Brad D. July 15, 2016 Dundalk, MD

Chris arrived on time to tune our Kimball upright, which hadn't been tuned in many years. He did a great job and we are happily plunking away on it.

Thomas V. July 3, 2016 Glenmoore, PA

Highly recommend, Chris tuned my piano after it had sat idle for years. I am very pleased with the results.

Karen F. Sep 24, 2016 Fulton, MD

Chris was a pleasure to work with. My mom shipped us her piano when my parents retired to Florida. The delivery service did not do a good job and the piano was way out of tune and not even put back together correctly. Chris fixed it and in a couple hours made it pitch perfect. You can tell he loves what he does and we are so thankful. My mom and dad are visiting for the holidays and I know it will make my mom's holiday. It has been in the family since before she was born. Thanks Chris!

Beth H. Sep 8, 2016 Alexandria, VA

We recently bought a used piano and had a wonderful experience with having Chris tune our piano. He did an amazing job tuning our piano and even fixed a few of the keys. He called me back and set up an appointment very quickly, showed up on time and even gave me great advice on finding some piano music. I would recommend him to anyone that is looking for a piano tuner. Can't say enough great things about him!! The price was also very reasonable.
Thank you for taking such great care of our piano and making it sound brand new!! We have been playing it every day!

Mary J. July 28, 2016

Chris was an absolute pleasure to work with. He was very knowledgeable about our family piano and truly seemed care for it. I wanted my husband to see before and after pictures of our piano and Chris provided me with both. He was very polite, always on time, and offered us advice on how to care for our newly inherited piano in the future. We will definitely be using Chris for all our future piano needs.

Jennifer B. Sep 8, 2016 Chester Springs, PA

We had Chris come and tune our McPhail upright, and Chris was able to give us a lot of information about the piano itself while restoring both its sound and beauty. I'm just happy to play trills again on my favorite Chopin pieces 🙂 We are looking forward to keeping him as our piano tuner.

Veronica P. Aug 22, 2016 Catonsville, MD

Great Piano Tuning Service
Chris was timely and very knowledgeable about the piano. He was thorough and answered all of our questions. Chris was also very conscious of the time and clarified his assessment of our piano's condition. I would recommend him highly to anyone needing their piano tuned!

Joan E. Oct 9, 2016 - Mechanicsburg, PA

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