FAQs

Frequently Asked Questions

What areas do you service?

We service South Central Pennsylvania, Maryland, DC, and Northern Virginia.  If you have any questions about our service area,  Contact Us Here or send us an Email

 

How often should a piano be tuned?

Each piano is different; however, most manufactures recommend twice a year in order to keep up with the two big seasonal changes (when heating comes on in the late fall/early winter, and again late spring/early summer when the humidity begins to rise). Serious players, churches, schools, piano teachers often tune at least twice a year and sometimes more. I strongly recommend trying to budget for annual tunings if you can manage. The goal is to not let the piano drift too far from standard pitch of A440Hz. If the string tension strays too far from this standard pitch/tension, when the time comes for the tuning, it will likely require a double tuning/pitch raise in order for the tuning to hold reasonably well at a440Hz.  Read more on piano care here.

 
Do you have a standard pricing system for your service?

For the most part Yes. For tunings, there are two different fees. One fee applies to pianos that are fairly well kept and require only minor adjustment to the piano wire. The higher fee applies to pianos that are significantly off pitch, either sharp or flat, and require a double tuning. Tuning Fees are usually between $100 and $195. We do offer discounts for pianos that are on a quarterly or biannual service schedule. 

Repair costs vary depending on how involved they are.  If they are minor in nature, requiring 15 minutes or less, there is no extra fee for the repair if you are also having your piano tuned.

 
How did you get started doing this type of work?

Music has always been a huge part of my life.  The mechanics of the piano have fascinated me ever since I was first introduced to the instrument. I began my piano tuning and repair studies while enrolled at The American School of Piano Tuning, which gave me a solid foundation and showed me that I would enjoy this line of work.  I eventually earned an apprenticeship and learned the trade in full depth from some of the finest craftsmen and women in in the trade. I began working on pianos professionally in 2004 and established Smith's Piano Craft in 2008.

 
What types of customers have you worked with?

I work with customers just like you. I enjoy bringing old pianos back to life for families who have young children learning to play. I equally value my relations with regular players, piano instructors, schools, churches, opera companies, professional musicians, colleges and universities, and performing arts venues.

 

Do you sell pianos?

Yes we do.  Our inventory varies from time to time, but we strive to have something for everyone.  We are a small, family owned company and do not mark our pianos up like the average piano retailer. Our mission is to help our customer find the piano that best fits their needs and budget, as well as keeping as many pianos as possible out of landfills.  If we don't have what you are looking for, we would be happy to help you look for a piano that meets your needs.  I can help you search Craigslist, Facebook Marketplace, or various wholesale outlets I have access to as a piano tuner/technician. Email Us with any questions!

 
Do you move pianos or know anyone who does?

We network with the area's top piano movers. Believe it or not, there are many piano moving companies to choose from, but only a few will deliver the professional service you and your piano deserve. My customers and I have had positive experiences with several professional piano moving companies. Please contact me for a few referrals.

 

Tuning the unisons.
An example of our refinishing work.

 

Leveling keys and setting key-dip.

 

An example of our refinishing.
In the process of restringing this piano.

 

 

 

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