What We Do

At Smith's Piano Craft, we are passionate about pianos.  We work on all types of pianos, including spinets, old uprights, consoles, studios, baby grands, grands, and full size concert grand pianos.  Our services include a full range of affordable piano tuning, repair, and maintenance services. We offer our services to the communities of south central Pennsylvania, including York, Harrisburg, Lancaster, Hanover, Gettysburg, West Chester, the Greater Baltimore Area, Washington DC and parts of Virginia.  Whether your piano hasn't been tuned in 20 years or you like to keep it in top playing condition year round, call or text anytime to discuss your piano service needs, 717-817-7810

Ready to Schedule a Tuning or Repair? Call, Email, or Schedule Online Using the Link Below.

Services We Provide

Piano Tuning

Piano tuning is the process of adjusting the tuning pins which, in turn, increase or decrease the tension of the approximately 230 strings which are in a piano. The cost varies depending on the condition and locale of the piano, but generally is between $95-$120 if the piano is fairly well maintained. If it hasn’t been tuned in many years and requires a pitch raise/double tuning, the cost is $135-$160. Minor adjustments and repairs are complimentary at time of tuning.

Repairs

Many minor repairs are completed at no extra cost while having us tune your piano. The cost of any given repair varies depending on the time spent in diagnosing and completing the repair. A piano has thousands of moving parts; however, given our years of experience, we work efficiently and to the highest standards, in order to minimize the expense for you and to ensure the repair is permanent.

Climate Control

Whether your piano is in a home, school, church, university, or venue, we can help maintain it to its best possible playing condition. Proper climate control is crucial in maintaining any piano. Any extreme variance in humidity causes your piano to “go out of tune” and is the cause of most “sticky key” repairs. Consider having a Dampp Chaser Piano Life Saver System.

Piano Action Regulation

Regulation is the process of adjusting the thousands of moving parts in the piano’s action to compensate for wear and tear from regular use, year after year. A well regulated piano will be more enjoyable and responsive for the player. Whether you are a beginner or advanced player, proper regulation is key. It will allow the advanced player to capture every subtle nuance and articulation of advanced pieces, and will it ensure that the beginner player does not get easily frustrated with a poorly playing piano

Voicing

We offer all levels of piano voicing. Voicing refers to the tone of your piano, mellow vs. bright, round vs. thin, etc. Most voicing involves delicate work on the hammers of your piano. Proper regulation can also improve the overall sound of your piano, as it affects the way the hammer strikes the piano wire. String down and side bearing also contribute to the power and tone of your instrument. Primarily though, when we voice a piano, we work on the felt of the hammers.

Refinishing

Has your piano seen better days? Are the scratches, dents, cracks, or chipped veneer leaving your piano in a “less than desired” state of appearance? Or maybe the movers dropped it or banged it on the entry door. We offer a full range of piano finish repair services, including complete stripping and refinishing to the desired sheen and color.

Want to see a full list of our services?

Contact Info

Chris P. Smith Piano Tuner/Technician
717-817-7810

What our clients say

We had Chris come and tune our McPhail upright, and Chris was able to give us a lot of information about the piano itself while restoring both its sound and beauty. I’m just happy to play trills again on my favorite Chopin pieces. We are looking forward to keeping him as our piano tuner

Chris did a wonderful job, and he was kind, professional and knowledgeable about our very old piano. I honestly would not go with another tuner!

Veronica P. August 22, 2016

Outstanding, thorough, and quick service. Very knowledgeable and friendly too. Highly recommended!

Scott C. July 23, 2016

Chris did an amazing job on my Beale upright–some of the pieces I’d been practicing sound like whole different (and much better) works of music now. Super friendly, super efficient, definitely the guy to go with for piano tuning in DC/Baltimore

Lars D. July 31, 2016

We recently bought a used piano and had a wonderful experience with having Chris tune our piano. He did an amazing job tuning our piano and even fixed a few of the keys. He called me back and set up an appointment very quickly, showed up on time and even gave me great advice on finding some piano music. I would recommend him to anyone that is looking for a piano tuner. Can’t say enough great things about him!! The price was also very reasonable.
Thank you for taking such great care of our piano and making it sound brand new!! We have been playing it every day!

Marcy J. – July 28,2016

We have been using Chris to maintain our piano since it was new (2006). He is friendly and professional! We would recommend his service to anyone with a piano.

Debbie L. Jan 19, 2011

A 5 star rating is not adequate to properly judge the craftmanship, dedication, and professionalism Chris brings to every instrument. I would easily give a 10 star rating, noting I have never worked with someone who is so prompt and courteous. Chris easily explains every detail of his work in an easy to understand and friendly manner,… firmly believing that each job is a collaboration between customer and technician, taking into account the needs of each specific case. He has been working on our pianos now for nearly two years. They have been restored to good tone and in good tune. He has repaired our church’s harpsichord, with such haste I could hardly believe he was done. I highly recommend Chris to anyone who is looking for a technician with great skill and expertise in this field.

Todd D. Jan 19, 2011

GREAT GUY IWOULD DEFINITLY RECOMMEND HIM TO ANYONE WHO NEEDS THEIR PIANO TUNED!

Bryan G. Feb 14, 2012

Chris was wonderful. Flexible with scheduling, well priced and extremely knowledgable. We look forward to working with him in the future and would definitley recommend him.

Vicky S. Jun 19, 2013

Great working with Chris. He arrived on time, did a great job on our Kawai, made some recommendations about placement in the room to avoid having to tune so often. An all around great experience. Will hire him again. The reasonable price was originally the biggest factor for hiring him, but he also tunes well! Great to have both…

Erin R. Feb 21, 2015

Chris was great! He was friendly, on-time and efficient. Our piano sounds great again! Would highly recommend him and plan on using him again in the future.

Sarah B. Mar 31, 2015

Everything went well. Chris was professional and thorough. I will use his services again.

Carol O. Sep 5, 2015

Polite, Professional and a pleasure to have him work in our Vintage Story and Clark! After two weeks, the piano is holding steady on her tuning and I haven’t had this much enjoyment on a piano in over 20 years. Thank you Mr. Smith, you are truly an amazing professional and I recommend him to everyone! JH

John H. Sep 23, 2015

Went perfectly. Came on time, was very pleasant and piano is tuned!

Ahuva w. Oct 12, 2015

Chris came today to try to tune our very old piano, which had been sitting unplayed for years. He gave us an honest, no-nonsense assessment and said the piano was not worth the high cost of repairs. Kudos to an honest man! I highly recommend this true gentleman to anyone who needs assistance with repairs or estimates!!

Sharon A. Oct 21, 2015

Chris was very knowledgeable in diagnosing what needed to be done to our baby grand piano; and completed the tuning and repairs in a professional manner. I plan on using his services in the future, and I highly recommend!

Brian R. Nov 30, 2015

Chris was very professional and ensured that our piano was back to factory standards. I’d highly recommend him to anyone and will not hesitate to have him come back and tune our piano in the future.

Scott S. Feb 23, 2016

Chris was fantastic throughout the whole process of having a potential antique piano inspected. His communication was excellent, his write-up was very thorough, and he went out of his way to accommodate our scheduling needs. I highly recommend his services.

Jacob K. Mar 4, 2016

Mr. Smith was on time and very knowledgeable about my piano. He tuned my piano in a timely manner, was very courteous and I would definitely call him back when I have problems with my piano.

Linda H. Apr 8, 2016

Chris and I each had scheduling disruptions but we hung in there and it worked out. He did a great job of tuning my piano, was knowledgeable and able to give me good info and advice about upkeep, etc. I will definitely be hiring him again to maintain my piano and recommend him unconditionally.

Chris K. Apr 20, 2016

Chris tuned our piano…an instrument that hasn’t been tuned (or played really!) for quite a few years. He was very knowledgeable and friendly. I would recommend highly!

Rebecca D. May 2, 2016

I cannot recommend Chris highly enough. He worked with my schedule, even rescheduling due to some last-minute conflicts. He communicated well through the whole process, and was exceptionally knowledgeable about my piano. He even went above and beyond the tuning to fix a problem that had been overlooked by previous tuners. I will definitely be calling him again. Thank you Chris!

Regina L. Jun 23, 2016

Chris, Thanks so much for taking the time to come and tune our 51 year old piano. It has been sitting in my spare room for oer 10 years without anyone touching it. I can’t wait to get home tonight to play my C scales and to see if I still remember any songs. I will make sure that I recommend you to any piano owner that I may run into. Thanks again.

Melody P. Jun 29, 2016

Chris arrived on time to tune our Kimball upright, which hadn’t been tuned in many years. He did a great job and we are happily plunking away on it.

Thomas V. Jul 3, 2016

Excellent!!! Chris stayed in communication with me throughout the process. He arrived in a timely manner. He has a very warm and friendly demeanor that puts you at ease immediately. The tuning and maintenance of our piano was done very well and with great attention to detail. I would highly recommend Chris for whatever you might need done on your piano.

Brad D. Jul 15, 2016

HE WAS GREAT AND CLEARLY EXPLAINED WHAT HE WAS DOING. FAST!!

jan f. Jul 15, 2016

Great communication. Piano tuned expertly. Thanks Chris.

David B. Jul 17, 2016

Chris did a thorough job of tuning our Steinway piano. He came promptly and charged a fair price. It was refreshing to have a man who enjoyed what he was doing

Marcy S. Jul 23, 2016

Chris was awesome! Great while communicating the best time to have the piano tuned. While at my house it was very obvious he had great knowledge regarding pianos, humidity levels, temperature, etc. The piano sounds perfect! Thank you very much!

Phillip G. Jul 25, 2016

Chris totally rocked–piano sounds beautiful, super friendly guy, flexible with scheduling. Can’t recommend him highly enough.

Lars D. Jul 31, 2016

Debbie H.
York, PA
5.0 star rating
8/15/2016
I contacted Chris to tune my studio piano, he was professional and had me scheduled within he week. His tuning quality was excellent and I would recommend him to anyone looking for a piano tuner.

Regina L.
Annapolis, MD
5.0 star rating
8/3/2016
I cannot recommend Chris highly enough. He worked with my schedule, even rescheduling due to some last-minute conflicts. He communicated well through the whole process, and was exceptionally knowledgeable about my piano. He even went above and beyond the tuning to fix a problem that had been overlooked by previous tuners. I will definitely be calling him again. Thank you Chris!

Elizabeth S.
York, PA
5.0 star rating
8/3/2016
Chris did an excellent job returning our piano to it’s ideal sound and working order! His fee was more than reasonable for all that he did (tuning, repairing hammers, etc.). Chris was incredibly thorough in examining and tuning our piano, which was a yard sale find (so we were not certain about how it was cared for).
He even took the time to show my children the inner workings of the piano as they were very curious while he was there.
After he finished he took the time to show/ explain what was done and provide some care tips for the future. I’d highly recommend Chris for all of your piano care needs!

Frf B.
York, PA
5.0 star rating
7/30/2016
I have had Chris tune my ancient piano multiple times. I have aways been happy with the result & found his prices to be reasonable. I will have him tune my piano again & recommend him.

Marcy J.
York, PA
5.0 star rating
7/28/2016
We recently bought a used piano and had a wonderful experience with having Chris tune our piano. He did an amazing job tuning our piano and even fixed a few of the keys. He called me back and set up an appointment very quickly, showed up on time and even gave me great advice on finding some piano music. I would recommend him to anyone that is looking for a piano tuner. Can’t say enough great things about him!! The price was also very reasonable.
Thank you for taking such great care of our piano and making it sound brand new!! We have been playing it every day!

David M.
York, PA
5.0 star rating
7/28/2016
I’ve used many piano tuners over the years, and none of them have done as good of a job as Chris. He has a great attention to detail, and the piano always has a warm, beautiful tone when he is finished. I highly recommend him for tuning, voicing, and repairs.

Brad D.
Baltimore, MD
5.0 star rating
7/28/2016
Excellent!!! Chris stayed in communication with me throughout the process. He arrived in a timely manner. He has avery warm and friendly demeanor that puts you at ease immediately.
The tuning and maintenance of our piano was done very well and with great attention to detail. I would highly recommend Chris for whatever you might need done on your piano.

Kris T.
York, PA
5.0 star rating
9/12/2015
Chris was professional, arrived when he said he would, and did a fantastic job. He took the time to tell me a few things about the Piano, and explained what he was doing as he worked.
The only negative review would be from my daughter, who thanks to Chris now can’t blame the bad notes she hits on the piano!

Josh S.
Dover, PA
5.0 star rating
9/10/2015
Chris was terrific. His communication was excellent and he was able to fit us in for a piano tuning within one day! The piano has not been tuned in over 20 yrs and now sounds like the day it was bought.

Annette Y.
Sparrows Point, MD
5.0 star rating
9/10/2015
Chris comes all the way to Sparrows Point, Maryland to service my Yamaha Studio Grand! He tunes it beautifully which makes me want to play it all the time! Thank you Chris! – Annette Young, Baltimore

Yelp Reviews They Won’t Show You

Chris is fantastic. He is easy to work with, very professional, and kind. I was beyond pleased with his services. His prices are fair and he spent quality time to make sure that my older piano was repaired properly and tuned. He didn’t rush and is so patient and passionate about his work. My piano plays beautifully now, thanks to Chris. I highly recommend him.

Talhia T. Aug 1, 2016

Chris was knowledgeable, careful and competent with my aging Baldwin. Excellent results!

William C. Aug 3, 2016

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Awards and Memberships

Thumbtack Best Pro of 2015

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